Makes appointments, maintains the schedule, works with Primary Physicians and Otolaryngologists to obtain medical clearance prior to dispensing, and obtains any authorizations from insurances for battery purchases.

Languages: English, Spanish


Submits for authorization and for payment with all accepted insurance for dispenses, and acts as liaison between our office and insurance providers, and tracks outstanding requests and claims.

Languages: English, Arabic


Acts as liaison between our office and other locations and maintains an open flow of information. Also acts as the go-between for any issues arising with hearing aid manufacturers.

Languages: English only


Ella is in training to work as a staff member for hearing aids.

Languages: English, Polish